Job Title: Public
Services Coordinator, Historical Collections & Archives (Library Technician
3)
Department: OHSU
Library
Work Schedule, Hours,
FTE, Salary Range: 1.0 FTE; Monday - Friday; Salary range $18.84 - $25.25
per hour
Functions/Duties of Position
Responsible for day-to-day coordination of complex public
services and programs in OHSU Historical Collections & Archives. Uses
independent judgment and in-depth knowledge of collections and services to
respond to patron needs. Supports outreach and public programming activities,
including lectures, tours, classes, exhibits, and special events. Collaborates
with library faculty, staff, student workers, and volunteers. Assists with
developing departmental services, procedures, and workflows. Uses advanced
searching and research skills to identify and locate materials in collections.
Directs the work of student workers and volunteers. Responds to and resolves
customer service issues.
Key Responsibilities
Public services: Prioritize, assign, and respond to
reference questions and patron requests; schedule use of public service areas;
identify, locate, and coordinate access to materials requested by researchers;
coordinate requests for copies and scans; maintain security and preservation
standards in public service areas; compile and report reference and instruction
statistics.
Outreach and public programs: In collaboration with library
faculty and staff, support lectures, tours, classes, exhibits, and special
events; update Website, online exhibits, blog, and social media content. Direct student workers and volunteers in paging and shelving
materials and processing patron requests.
Coordinate custodial and facilities appointments; maintain
clean and orderly public service areas.
Monitor departmental expenses; process billing for fee-based
services.
Job Requirements
Required: Three years of library experience; OR A bachelor’s
degree with 2 years of library experience; OR An associate’s degree and
certification as a Library Assistant and 2 year of library experience; OR An
equivalent combination of training and experience. Experience providing public
services in special collections or archives. Experience with exhibits in a
library, archives, or museum setting. Familiarity with organization and
functions of special collections or archives. Experience searching
bibliographic databases, online catalogs, and the internet. Excellent
organizational skills; attention to detail is essential. Excellent
communication and customer support skills. Ability to work in a team
environment. Ability to work independently, with minimal direct supervision. Proficiency
with Windows platforms, MS Office, Web page development skills.
Preferred: Experience with outreach and event planning. Knowledge
of library and archives metadata standards.
Additional Details
OHSU is an equal opportunity, affirmative action
institution. All qualified applicants will receive consideration for employment
and will not be discriminated against on the basis of disability or protected
veteran status. Applicants with disabilities can request reasonable
accommodation by contacting the Affirmative Action and Equal Opportunity
Department at 503-494-5148.
P.S. We are also hiring for
two student assistant positions in our archives program! These are great opportunities for current students - for more information, go to
http://www.ohsu.edu/hr/application_process.html and search for IRC 44970 and IRC 44971, or search "archives" to see all our current postings.